Other Commercial Locations
Offices are allocated for select local and global firms to meet their requirements at...
Luggage Wrapping Machines
The Luggage Wrapping Machine
Cargo
These cargo companies provide customs service, cargo handling with aviation facilities and...
Disabled & Special Need Passengers
The terminal is equipped with all necessary facilities for disabled persons.
Information
Information desks are located in the Departures and Arrivals Halls
Luggage Office
The Lost and Found Office is operated by the Police Authority.
Lost Luggage
Items left behind on an aircraft or not delivered upon arrival are the responsibility of the concerned air carrier.
Health
The Health Control Office is located in the Arrivals Hall just before police control.
Banks and Currency Exchange Offices
Major national banks are located at the airport and operate branches in both the arrival and Departure halls...
Lounges
Enfidha Airport “primeclass” Lounge Operated by TAV “primeclass” , “primeclass" Lounge offers kids room, internet...
"primeclass" CIP Service
“primeclass” CIP Service is offered at the Istanbul Ataturk, Ankara Esenboga, Georgia Tbilisi & Batumi...
Porter
Porters are available at Arrival and Departure levels to help you with your luggage.
TAV Passport Card
For application and detailed information
Covid19: Travel Safe
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.
All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Baggage conveyor systems are disinfected frequently.
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.
Boarding pass and ID checks are configured to minimize contact with others.
Passengers without masks won’t be allowed to board the airplane.
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
The precautions taken at our airport can be grouped under three main areas.
Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.